Using the Customer Portal

Created by Vaibhav Gupta, Modified on Fri, 6 Sep at 3:53 AM by Vaibhav Gupta

Lead-in.

Article structure:

Create an account
User activation email
Edit profile
Create tickets from portal
View tickets and manage

Benefits of the customer portal

Self-service - all your articles.
Account for customer to see their tickets and support status
open tickets with feedback form for structured input