CSS Testing

Created by Prasanna Vijayan, Modified on Tue, 3 Sep at 9:27 AM by Vaibhav Gupta

This article contains a number of CSS elements whose styling is modified in our portal stylesheet.

This article contains:

Heading 1
- Heading 2
  - Heading 3
  - Code blocks
Troubleshooting and FAQ

Testing Tabs

London Paris Tokyo

London

London is the capital city of England.

Paris

Paris is the capital of France.

Tokyo

Tokyo is the capital of Japan.

Heading 1

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis commodo nunc in suscipit volutpat. Morbi interdum imperdiet laoreet. Maecenas sit amet nibh quis nisl eleifend lacinia. Mauris accumsan sem at iaculis rutrum. Sed vel aliquet dui, id porta nunc. Duis at lacus vitae elit auctor malesuada dictum eu purus. Vestibulum in efficitur nisl. Nulla ut rhoncus ligula.

Header 1	Header 2	Header 3
Cell text 1	Cell text 2	Cell text 3
Cell text 4	Cell text 5	Cell text 6

Proin ut hendrerit elit. Duis elit justo, mollis a varius quis, lacinia eget nibh. Sed a finibus nisi. Cras ut lorem tincidunt, rutrum nibh ut, posuere turpis. Ut sagittis, quam sit amet commodo tristique, augue lectus vestibulum lorem, eget placerat erat dui quis dolor. Nullam fringilla quis neque a eleifend. Vivamus vestibulum pretium lacus, vitae iaculis leo aliquet eu. Nulla tristique ac tellus sed faucibus. Quisque enim quam, pellentesque sed diam ut, porta rhoncus elit.

Heading 2

This is some body text.

List item 1
1. Sublist item 1
2. Sublist item 2
List item 2
- Sub bullet 1
- Sub bullet 2
List item 3

Heading 3

This is some more body text.

Bullet item 1
Bullet item 2
Bullet item 3

And this is the final body text.

Code blocks

A code block using the pre element.

<h2 class="accordion-header">Sample HTML code</h2>
<div class="accordion-content">
     <p><strong>Sample</strong> code</p>
</div>

A code block using the insert code button.

<h2 class="accordion-header">Sample HTML code</h2>
<div class="accordion-content">
     <p><strong>Sample</strong> code</p>
</div>

A code block using the code element.

<h2 class="accordion-header">Sample HTML code</h2>

<div class="accordion-content">

<p><strong>Sample</strong> code</p>

</div>

Troubleshooting and FAQ

The following elements are represented below:

.accordion-wrapper
.accordion-header
.accordion-content

What is Freshdesk?

Freshdesk, the online customer engagement solution from Freshworks, lets you streamline your company's customer support using the customer service software and helps you to efficiently manage your customers as you scale.

Here's what you can do with Freshdesk:

Track and manage incoming tickets from multiple channels into one single view
Support customers across various platforms like email, phone, call, chat, social media, and other messaging apps
Collaborate with multiple teams within your company to split, assign and resolve queries faster as a team
Automate redundant tasks like agent assignment based on the skill, workload, and availability
Empower customers with a comprehensive knowledge base and self-service portal
Analyze and gather critical insights on agent performances and customer experience with advanced analytics
Customize Freshdesk completely to suit your business requirements
Leverage AI and ML capabilities of Freddy, to take some work off your agents and provide faster resolutions to customers, without compromising on the quality

How do I create a new Freshdesk account?

Go to https://freshdesk.com/signup.

How does SSO in Freshdesk work?

The Single Sign-On capability in Freshdesk lets the users arriving at your support portal login with their credentials saved on your database.

This saves them the time and effort involved in creating a separate account for your support portal. You can also set up an SSO mechanism to validate users trying to log into your portal for Freshdesk using a locally hosted script. These could be the users who already have an account in your web application or whose information you have stored in your internal application like ActiveDirectory.

How do I reset my password?

To reset your password:

Type your URL in the address bar, hit enter and select Login.
Then choose the option Are you an Agent? Login here and it will redirect you to the Freshworks page.
Select Forgot password option, enter your email address and a password reset link will be sent to your email.
Reset the password using the link and you can log in to the account.

Please reach out to support@freshdesk.com for further help and clarifications.