Knowledge base

Introduction to Ticketing (6)

Onboarding and admin guidance for Freshdesk

Agent Excellence (1)

Onboarding and guidance for support agents

Automation (2)

Set up automatic actions within Freshdesk

Freddy AI (2)

Leverage the power of AI in Freshdesk

Support Channels (2)

Talk to your customers wherever they are

General (2)

Default solution category, feel free to edit or delete it.